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Customer Service Representative

Little Otter Swim School

Charlotte, NC and Huntersville, NC

Top Reasons to Apply

Fun, friendly, and supportive environment.
Consistent weekly schedule.
Paid time off including part time employees.

Our customer service team is the first point of contact that truly makes the Little Otter experience special. You must be willing to go above and beyond to provide the ultimate customer experience. We strive to create amazing opportunities - not only for our students and their families, but also for fellow employees.

If you’re energetic, organized, and excited by daily challenges, then we have the job for you! You must come to work ready to have fun and provide friendly support to children and families.

Core Duties and Responsibilities

Friendly engagement with the customer by phone and in person.
Must be able to multitask with customer communication, phones, and software.
Solve problems by proactively finding solutions.
Must be a team player.
Completion of required training.
Ability to professionally answer customer questions regarding policies and curriculum.
Gain knowledge of JackRabbit software.

Requirements

Strong attention to detail.
Strong communication skills.
Care and compassion for families.
The ability to focus in a fast-paced environment.
Great attitude and willingness to be coached
The ability to commit to 1 year of employment
The ability to work a consistent schedule

We offer paid training and a starting wage of $14 .25 per hour. Starting wage is negotiable with prior experience. This is a part time job.

Come Join Us Today!

We are a diverse and inclusive workplace where we learn from each other is a vital part of Little Otter Swim School’s culture. We welcome people of different backgrounds, experiences and perspectives. We are an equal opportunity employer and a great place to work. Join us today and help us teach the world to swim

Compensation: $14.25 - $17.00 per hour

Imagine being a child’s first teacher, and helping prepare a lifetime of confidence in the water. Our instructors are at the heart of Little Otter Swim School and what truly brings the Little Otter difference to

Our goal is to create a remarkable experience for our students and parents and our fellow employees. One of the many reasons we have been named one of the best places to work by the Charlotte Business Journal.

Join us in accomplishing our vision to be a leading and active voice promoting and educating the children, parents, and the community about:

Swimming Skills
Water Safety
Drowning Prevention
Cognitive and Developmental benefits of early and consistent exposure to the water

704-846-7946
info@littleotterswim.com

Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.

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