Front Desk Enrollment Specialist - Evening/Weekend Miller Swim School - Tulsa

Front Desk Enrollment Specialist - Evening/Weekend

Part Time • Miller Swim School - Tulsa

Miller's Mission Statement: Building a safer community one family at a time through swim lessons, water safety education, and drowning prevention

Part-Time Front Desk Enrollment Specialist
20+ hours per week (must be available to work flexible schedule - weekend availability is preferred)

Requirements:
  • Needs to be available 3-4 days/week, preferable availability on Saturday afternoon/evening
  • Must have previous Administrative/Office/Reception experience 
  • Must be able to work independently and manage parent/guest needs and complaints as needed
  • Must be able to work at a fast pace with lots of movement and walking around 
Responsibilities of this position include, but are not limited to the following:
 
  • Greet customers
  • Answer telephones
  • Handle all customer accounts, including but not limited to:
    • Enrollments, posting tuition payments, making necessary schedule changes, collections, cancellations, complaints, calling on wait list, calling the absence list, stocking the front desk/flyer rack, etc.
  • Sales and promoting the business.
  • Handle all customer complaints in a confident, friendly manner.  Passing only those that are difficult to handle to office manager
  • General office tasks such as keyboarding, copying, filing, faxing, and computer applications, etc.
  • Completing project lists during down times.
  • Schedule parties in party book and Jack Rabbit, finalize party contracts and collect payments for parties, and schedule lifeguarding with waiver. 
  • Opening and closing duties as listed on the morning and evening checklists.
  • Light cleaning as needed, i.e., washing dishes, vacuuming, dusting, emptying trash, laundry as needed, cleaning bathrooms, etc.
  • Screen job applicants
  • Bake cookies and make sure cookie bins are filled.
  • Restocking Pro shop as needed.
  • Proactively selling and ringing up Pro shop items.
  • Other duties as assigned.
  • Pass on information to customers via going into observation rooms
  • Attend front desk and all employee staff meetings.
Due to COVID-19 Precautions, our front desk staff is also responsible for ensuring maintenance of Tulsa City Mask Mandates, taking temperatures of all incoming traffic, and ensuring families are keeping adequate social distance measures.
Compensation: $12.00 - $13.00 per hour




Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association. 

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Help us save lives

If you want to save lives by teaching others how to swim, come join our team.  We will teach you the Miller Way and you too can join the corps of those who help swimmers stay safe in the water!