Job Responsibilities:
- Outgoing and Incoming calls and respond to emails
- Research required information using available resources
- Provide customers with product and service information
- Accurately enter new customer information into the system
- Update existing customer information
- Process orders, forms and applications
- Identify and escalate priority issues
- Route calls to the appropriate resource
- Make follow-up and outbound calls as needed to follow up on leads
- Document all call information according to standard operating procedures
- Complete call logs
- Keep up to date with current promotions
- Produce end-of-day reports
- High school diploma or higher
- Previous experience in sales
- Quiet space to work
- Computer with camera
- Stable internet connection
- Background check
About Us:
Beyond providing enjoyable swim lessons, we're on a mission to combat child drowning rates by prioritizing survival skills over traditional swimming techniques. Our highly skilled instructors make us more than just a swim school; we're a catalyst for confident and safe swimmers of all ages and abilities. Dive into British Swim School and experience a legacy of safety, confidence, and aquatic mastery. 🏊♂️💙
Working at British Swim School is more than just a job; it’s a chance to create a lasting impact that could change a child's life.
As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It’s a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.
While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.
We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.”
Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.
(if you already have a resume on Indeed)