Client Services Representative: Front Desk
Part Time • DolFUN Dynamics
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
- Wellness resources
Client Services Representative
Are you a PEOPLE PERSON looking for a great part-time position? Come be a part of our POD!
Position Summary: As a Client Services Representative at DolFUN Dynamics, you'll be the first point of contact for our clients and the public. You'll warmly welcome families, assist with check-ins, gear, payments, and more. Your role is crucial in making everyone feel like a valued part of our community.
About DolFUN Dynamics: DolFUN Dynamics is a premier children’s activity center specializing in aquatic and land-based activities. Our mission is to provide a safe and nurturing environment where children can discover their passion for swimming, gymnastics, ninja, and learning through play.
Duties and Responsibilities:
- Greet families with a cheerful smile
- Inform new and current families about what to expect
- Answer phones professionally
- Assist with schedule changes and client services
- Host tours for potential clients
- Handle financial transactions with integrity
- Manage merchandise inventory and facility cleanliness
- Attend meetings and trainings
- Maintain professional relationships and boundaries
Knowledge and Skills:
- Familiarity with DolFUN Dynamics' programs and operations
- Excellent information navigation and client management software proficiency
- Upbeat and positive attitude
- Knowledge of policies and procedures
- Proficiency in office equipment and Microsoft Office
Experience and Qualifications (preferred):
- Experience with client relations management software
- High school diploma, GED, or equivalent
- 1-2 years customer service experience
Job Requirements:
- Ability to work weekdays as needed based on customer needs, and Saturdays and Sundays between 7:30 AM and 8:00 PM
- Strong customer service skills
- Reliable attendance and team support
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer proficiency
- Experience working with children and families is a plus but not required
The Details:
- Primary hours: Saturday through Thursday, 7:30 AM - 8:30 PM
- Hours & days may fluctuate seasonally with enrollment fluctuation.
- Group health insurance for hourly staff working a minimum of 20 hours a week after 90 days
- Job Type: Part-time
- Pay: $16.50 - $19.50 per hour | Training pay: $15.95 | Age: 18+ preferred
Ready to Apply? Great! Click the APPLY button below and complete the application. Your complete application will be forwarded to the hiring manager!
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Compensation: $16.50 - $19.50 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.
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