Front Desk Associate Dolphin Swim Club - Crystal Lake

Front Desk Associate

Part Time • Dolphin Swim Club - Crystal Lake
Benefits:
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
Job Description:

  • Use database software to prepare instructor schedules and to enter student registration and attendance information accurately, cross-checking all data with paper records.
  • Follow up immediately with potential customers by phone and/or email to facilitate student registration and to collect feedback on DSC’s program.
  • Update customer accounts to reflect the results of monthly payment reports and promotional campaigns, as well as in consideration of managerial needs.
  • Complete, file, and safeguard confidential documents.
  • Greet every customer, welcoming new parents with program information.
  • Exercise tact and diplomacy when handling complaints, referring customers to the appropriate people and resources.
  • Respond to customer and public queries (both over the phone and via email) in a timely and professional manner.
  • Maintain an awareness of DSC’s services, promotions, and policies.
  • Adhere to company procedures to ensure the facility’s safeness and cleanliness; perform light facility maintenance tasks.
  • Accurately and efficiently complete sales transactions, maintaining proper cash while operating a credit card authorization system at POS registers.
Compensation: $14.00 per hour




Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association. 

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Community Service
Safety is our number one priority. Come join our team to make swimming fun, make each water experience safer and make magical and meaningful moments for every child.
Perpetual Growth
We encourage personal as well as professional growth. Our management team creates an atmosphere of success for all team members during their DSC journey.
Flexible and Set Work Schedules
DSC understands busy lifestyles. We offer set work schedules that are flexible to accommodate all personal schedules, including school, sports and family commitments.
Paid Training
Dolphin Swim Club provides initial and ongoing paid training for all team members.